FAQ
The Most asked Questions:
About the saavvi.hr Platform
What is saavvi.hr, and how does it work?
saavvi.hr is an AI-powered HR Tech platform designed to help organizations hire smarter, build stronger teams, and optimize workforce planning. Using a multi-agent AI framework, it analyzes skills, team dynamics, and organizational needs to match the right talent to the right environment – whether through external hiring or internal mobility.
How It Works:
- Understand the Work Environment – AI evaluates company culture, team dynamics, and project needs to ensure that talent is placed in the best-fit environment for success.
- Understand Your Workforce – AI maps skills, competencies, and career growth potential for both candidates and existing employees.
- Smart Matching & Hiring – AI-driven recommendations help you find top talent faster and reduce hiring risks.
- Workforce Optimization – Real-time insights into team composition, skill gaps, and future needs help you make strategic HR decisions.
- Bias-Free & Data-Driven – Ensures fair, objective hiring and talent management using AI-driven insights.
Who is saavvi.hr intended for?
saavvi.hr is designed for organizations of all sizes that want to hire smarter, optimize their workforce, and leverage AI-driven insights for better HR decision-making.
It is ideal for:
- HR Teams & Talent Acquisition Specialists – Automate hiring, match candidates efficiently, and reduce hiring time.
- Business Owners & Executives – Gain strategic workforce insights and build high-performing teams.
- Recruitment Agencies & Staffing Firms – Enhance candidate matching and streamline hiring processes.
- Team & Project Managers – Optimize team composition by ensuring the right talent is in the right environment.
- Enterprises & SMEs – Manage both external hiring and internal mobility with AI-powered workforce planning.
Whether you’re scaling your business, improving hiring accuracy, or focusing on workforce agility, saavvi.hr helps you find, retain, and develop top talent effortlessly.
What makes our solution different from traditional HR software?
Unlike traditional HR software, saavvi.hr goes beyond applicant tracking and basic HR functions—it uses AI-driven intelligence to optimize hiring, team building, and workforce planning. Here’s what sets us apart:
AI-Powered Smart Matching – Our multi-agent AI framework matches talent to the right environment, considering skills, team dynamics, and cultural fit.
- Focus on Internal Mobility & Workforce Optimization – We don’t just help you hire externally; we map existing talent and suggest internal redeployments to maximize workforce potential.
- Predictive HR Insights – Our system provides real-time analytics on hiring trends, skill gaps, and future workforce needs, enabling data-driven decision-making.
- Bias-Free & Fair Hiring – AI ensures unbiased talent selection by focusing on skills and competencies, reducing unconscious bias in hiring.
- Deep Organizational & Work Environment Understanding – Unlike traditional software that only looks at resumes, saavvi.hr evaluates work environments to ensure talent is placed in the best conditions for success.
- Seamless Integration & Scalability – Connects effortlessly with ATS, HRMS, and collaboration tools, adapting to both SMEs and large enterprises.
With saavvi.hr, HR is no longer just about hiring—it’s about building a future-ready, high-performing workforce.
What is an Aigentic framework, and how does it enhance talent placement?
An Aigentic framework is a multi-agent AI system that combines advanced machine learning, organizational analysis, and human behavior insights to optimize talent placement and workforce planning. Instead of simply matching candidates based on skills, it takes a holistic approach to ensure the right person is placed in the right environment at the right time.
How It Enhances Talent Placement:
- Smart Matching Beyond Resumes – Unlike traditional AI, an Aigentic framework analyzes work environments, team dynamics, and job demands to ensure a strong organizational fit.
- Multi-Agent Decision Intelligence – It uses multiple AI agents working together to evaluate competencies, potential, cultural fit, and team synergy for smarter hiring and internal mobility.
By integrating deep AI intelligence with HR best practices, the Aigentic framework transforms talent placementfrom a reactive process to a strategic, future-proof solution.
Can saavvi.hr integrate with my existing HR tools and ERP, CRM or ATS?
Yes! saavvi.hr is built for seamless integration with your HR, ERP, CRM, and ATS systems, ensuring a smooth and efficient workflow without disrupting your existing processes.
How It Works:
- HR & Talent Systems (HRMS, ATS, Payroll, LMS, etc.) – Syncs with popular Applicant Tracking Systems (ATS), HR Management Software (HRMS), payroll, and learning management systems to streamline talent acquisition and employee management.
- Enterprise Resource Planning (ERP) – Connects with ERP systems to align talent planning with business goals, workforce allocation, and financial forecasting.
- Customer Relationship Management (CRM) – Enhances CRM integrations for staffing firms and agencies, linking candidate and client relationship data.
- Open API for Custom Integrations – Our flexible API allows businesses to connect with industry-specific or custom HR tools, making it adaptable to your unique needs.
- Automated Workflows & Data Syncing – Reduces manual data entry, eliminates silos, and ensures real-time updates across all connected systems.
With saavvi.hr, your HR tech ecosystem becomes unified, smarter, more efficient, and fully connected.
Do I need technical knowledge to use your platform?
No! saavvi.hr is designed to be user-friendly and intuitive, so you don’t need any technical expertise to use it effectively.
Why It’s Easy to Use:
- Simple, Intuitive Interface – The platform features a clean and easy-to-navigate dashboard, making it accessible for HR professionals, recruiters, and managers.
- AI-Powered Automation – Our smart algorithms handle complex talent matching and workforce planning, so you can focus on decision-making instead of manual tasks.
- No Coding or IT Setup Required – Everything runs on the cloud, with ready-to-use tools and seamless integrations—no IT team needed.
- Guided Onboarding & Support – Step-by-step setup wizards, interactive guides, and dedicated customer support ensure a smooth start. Depending on your package we will provide training and consultant for advanced setup.
- Training & Help Center – Access a knowledge base, video tutorials, and live support whenever you need assistance.
With saavvi.hr, HR technology is simple, smart, and accessible to everyone—whether you’re an HR expert or just getting started.
AI & Matching Process
How does AI & saavvi.hr improve hiring and team creation?
saavvi.hr leverages AI-powered insights to transform how businesses hire, build teams, and manage talent. By using advanced multi-agent AI technology, it goes beyond traditional HR software to ensure faster, smarter, and more effective hiring and team optimization.
How AI Enhances Hiring:
- Smart Matching: AI analyzes skills, experience, personality, and cultural fit to recommend the best-fit candidates.
- Faster & More Accurate Hiring: Reduces time-to-hire by automating resume screening, skill assessment, and ranking top candidates.
- Bias-Free & Data-Driven Decisions: AI removes unconscious bias, ensuring fair hiring based on competencies and role alignment.
- Predictive Talent Insights: AI anticipates future workforce needs and suggests talent upskilling or internal mobility.
How AI Optimizes Team Creation:
- Understand Team Dynamics: AI assesses team structures, collaboration styles, and skill gaps to form high-performing teams.
- Work Environment Fit: AI evaluates organizational environments and project needs on 6 dimensions to place employees where they thrive.
- Continuous Performance Insights: AI tracks team effectiveness and recommends adjustments to optimize performance.
The Result?
saavvi.hr helps businesses build agile, efficient, and future-ready teams, ensuring the right people are in the right place at the right time.
How accurate is your AI in talent matching?
saavvi.hr’s AI-driven talent matching is highly accurate, leveraging multi-agent AI technology and science-backed algorithms to ensure precise, data-driven hiring decisions.
Why Our AI is Highly Accurate:
- Deep Candidate Analysis – AI evaluates skills, competencies, experience, personality traits, and cultural fitbeyond just job titles and resumes.
- Work Environment Understanding – Matches candidates based on team dynamics, leadership styles, and company culture, ensuring long-term retention.
- Predictive Matching – Uses historical hiring data, performance analytics, and workforce trends to recommend the best long-term fit.
- Bias-Free & Objective – Eliminates human bias by focusing solely on data, improving fairness and diversity in hiring.
- Continuous Learning & Optimization – AI continuously learns from hiring outcomes and employee performance to refine and improve matching accuracy over time.
Our AI in Numbers:
Up to 85% accuracy in predicting successful hires based on performance and retention data. our AI continuously learns from hiring outcomes and employee performance to refine and improve matching accuracy.
Reduces hiring failure rates by up to 50% compared to traditional methods.
Cuts time-to-hire by up to 40% through automated screening and ranking.
The Result?
saavvi.hr delivers smarter, faster, and more accurate talent matching, ensuring the right people are in the right roles at the right time.
Does the platform help with all types of hiring?
Yes! saavvi.hr is designed to support all types of hiring, from permanent placements to contract, project-based, volunteers, internships and internal mobility roles. Our AI-powered talent matching ensures that every hiring need is met with precision and efficiency.
Types of Hiring Supported:
- Permanent Hiring – Find and retain top talent for long-term positions with AI-driven candidate matching.
- Contract & Temporary Hiring – Quickly match freelancers, contractors, volunteers, internships and temp workers to short-term projects or roles.
- Internal Mobility & Redeployment – Optimize your existing workforce by identifying employees who can transition into new roles.
- Executive & Leadership Hiring – Ensure the right cultural and strategic fit for senior positions.
- High-Volume & Bulk Hiring – Automate large-scale recruitment with smart screening and ranking tools.
Can your AI assess soft skills and cultural fit?
Yes! saavvi.hr’s AI goes beyond resumes—it evaluates soft skills, personality traits, and cultural fit to ensure candidates and employees align with your team dynamics and company environments.
How Our AI Assesses Soft Skills & Cultural Fit:
- Behavioral & Psychometric Analysis – AI analyzes communication styles, leadership potential, best fitting environments.
- Work Environment Fit – Matches candidates to teams and company culture based on past hiring success, performance data, and workplace dynamics.
- Advanced Assessments & Questionnaires – Includes science-backed tests to measure collaboration, problem-solving, and team interaction styles.
- AI-Powered Sentiment & Engagement Analysis – Uses structured interview and feedback data to gauge motivation, attitude, and cultural alignment.
- Continuous Learning & Optimization – AI refines its accuracy by analyzing hiring outcomes and employee performance over time.
Why It Matters:
- Improves Retention – Candidates who align with company values and team culture stay longer and perform better.
- Reduces Hiring Risks – Identifies high-potential talent with the right soft skills for leadership and collaboration.
- Creates Stronger Teams – Ensures harmonious, high-performing teams with diverse yet complementary skill sets.
saavvi.hr helps you build teams that not only work, but thrive.
How does the platform ensure unbiased and fair hiring?
How Does the Platform Ensure Unbiased and Fair Hiring?
At saavvi.hr, we prioritize fair, transparent, and bias-free hiring by leveraging IBM Watsonx.governance, an industry-leading AI governance framework that ensures our AI remains ethical, explainable, and compliant with global hiring standards.
How saavvi.hr Ensures Fair Hiring:
- AI Transparency & Explainability – IBM Watsonx.governance ensures clear, auditable AI decision-making, so you always understand why a candidate is recommended.
- Bias Detection & Mitigation – AI continuously monitors for bias in hiring decisions and adjusts its models to ensure equal opportunities for all candidates.
- Skill-Based, Objective Hiring – AI focuses on skills, competencies, and job fit, rather than demographic factors, ensuring data-driven and merit-based hiring.
- Compliance with Global Regulations – Fully adheres to GDPR, the EU AI Act, and fair hiring laws, ensuring legal and ethical AI usage.
- Continuous Improvement – AI models are regularly updated and refined to maintain fairness, accuracy, and inclusivity in recruitment processes.
Why It Matters:
- Reduces Unconscious Bias – Ensures gender, age, ethnicity, and background do not influence hiring decisions.
- Promotes Diversity & Inclusion – Encourages more diverse, high-performing teams.
- Builds Trust & Compliance – Companies can audit and validate AI-driven hiring decisions with confidence.
With saavvi.hr, AI hiring is not just smart – it’s ethical, transparent, and fair.
Benefits for Employers & HR-professionals
How does AI & saavvi.hr improve hiring and team creation?
saavvi.hr uses AI-driven insights to revolutionize hiring and team creation, ensuring organizations find the right talent faster and build high-performing teams with precision.
How AI Enhances Hiring:
- Smart Talent Matching – AI analyzes skills, experience, and cultural fit to recommend the best candidates.
- Faster Hiring Decisions – Automates screening, shortlisting, and ranking to reduce time-to-hire.
- Bias-Free & Data-Driven Selection – Ensures fair and objective hiring by focusing on competencies rather than subjective factors.
- Predictive Hiring Insights – Uses historical data and workforce trends to recommend talent before a gap arises.
- Automated Candidate Engagement – Streamlines communication and assessments for a smooth hiring process.
How AI Optimizes Team Creation:
- Understanding Team & environment Dynamics – AI evaluates collaboration styles, leadership balance, and work environments.
- Building High-Performing Teams – Matches employees based on complementary skills and working styles.
- Workforce Planning & Internal Mobility – Identifies upskilling and redeployment opportunities for existing employees.
- Continuous Optimization – AI learns from hiring outcomes to improve future team compositions.
Why It Matters:
- Reduces hiring costs and time.
- Improves employee retention and job satisfaction.
- Builds agile, future-ready teams that drive business success.
With saavvi.hr, hiring and team creation are smarter, faster, and more effective, ensuring talent thrives in the right roles.
Can I use the platform for international recruitment?
Yes! saavvi.hr is designed to support international recruitment, helping organizations hire talent across multiple countries and regions while ensuring compliance with local regulations.
How saavvi.hr Supports International Recruitment:
- Global Talent Matching – AI evaluates candidates from different markets based on skills, experience, and cultural fit.
- Multi-Language Support – The platform supports multiple languages, ensuring a smooth experience for international hiring teams and candidates.
- Compliance with Local Regulations – Ensures hiring practices align with GDPR, labor laws, and country-specific employment policies.
- Remote Hiring & Virtual Assessments – Streamlines global hiring with virtual interviews, AI-driven assessments, and automated screening.
- Time Zone & Currency Adaptation – Adjusts for regional differences to provide accurate hiring timelines, salary insights, and compliance guidance.
Why It Matters:
- Expands your access to top global talent.
- Simplifies complex hiring processes across multiple countries.
- Reduces risk by ensuring compliance with international employment laws.
saavvi.hr makes international recruitment efficient, compliant, and scalable, helping businesses build diverse, high-performing teams worldwide.
Does your platform support upskilling and talent development?
Yes! saavvi.hr is designed to help organizations upskill their workforce and develop talent by identifying skill gaps, recommending training opportunities, and supporting career growth.
How saavvi.hr Supports Upskilling and Talent Development:
- AI-Driven Skill Mapping – Identifies employee competencies, strengths, and areas for development.
- Personalized Learning Paths – Recommends relevant training programs, certifications, and learning resources.
- Internal Mobility & Career Growth – Matches employees with new roles, projects, or leadership opportunities based on their development progress.
- Training & Development Tracking – Monitors employee progress in upskilling programs and provides insights into learning effectiveness.
- Predictive Workforce Planning – Helps HR teams plan for future skills needs and ensures the organization remains competitive.
Why It Matters:
- Helps employees grow within the company, improving retention and engagement.
- Future-proofs the workforce by ensuring employees have the skills needed for evolving roles.
- Enables organizations to proactively address skill gaps before they impact business performance.
saavvi.hr ensures that upskilling and talent development are embedded into your HR strategy, creating a more agile, skilled, and future-ready workforce.
Can I build and manage talent pipelines?
Yes! saavvi.hr enables you to build, track, and manage talent pipelines effortlessly—helping you stay ahead of hiring needs, nurture top candidates, and optimize workforce planning.
How saavvi.hr Helps You Manage Talent Pipelines:
- AI-Powered Candidate Pooling – Automatically organizes candidates based on skills, experience, and potential fit for future roles.
- Internal & External Talent Pipelines – Manage new applicants and internal employees for promotions, redeployment, or upskilling.
- Automated Shortlisting & Ranking – AI ranks and categorizes talent to help HR teams quickly identify the best-fit candidates.
- Real-Time Insights & Predictive Planning – See who’s ready for a role now and who needs development for future positions.
- Pipeline Segmentation – Create custom pipelines for departments, projects, leadership roles, and succession planning.
- Seamless ATS & HRMS Integration – Sync pipelines with existing recruiting systems for a unified talent strategy.
Why It Matters:
- Reduces hiring time by ensuring a ready-to-hire talent pool.
- Improves retention by proactively identifying internal talent for new roles.
- Future-proofs workforce planning by aligning hiring strategies with business growth.
saavvi.hr helps you build, nurture, and activate the best talent pipeline—before you even need it.
How does saavvi.hr improve workforce planning?
saavvi.hr transforms workforce planning by providing AI-driven insights to help organizations forecast talent needs, optimize team structures, and ensure long-term business success.
How saavvi.hr Enhances Workforce Planning:
AI-Powered Talent Insights – Predicts workforce trends, skill gaps, and future hiring needs based on real-time data.
- Optimized Talent Allocation – Ensures the right people are in the right roles by analyzing internal mobility and team & enviroment dynamics.
- Data-Driven Decision-Making – Uses AI to recommend hiring, upskilling, or redeployment strategies to align with business goals.
- Seamless Integration with HR & Business Tools – Syncs with ATS, HRMS, and ERP systems for a unified workforce planning strategy.
- Bias-Free & Fair Talent Mapping – Ensures equitable workforce distribution and decision-making based on objective data.
Why It Matters:
- Reduces hiring gaps and improves workforce stability.
- Helps organizations adapt to changing business needs.
- Improves efficiency by aligning workforce strategy with company growth.
saavvi.hr empowers HR leaders with AI-driven workforce planning, ensuring agility, accuracy, and long-term success.
Data Privacy & Compliance
Is my data safe with your platform?
Yes! saavvi.hr prioritizes security, privacy, and compliance to ensure your HR and talent data remains fully protected. Our platform follows industry-leading security standards and is powered by IBM Cloud, ensuring secure AI operations and full compliance with GDPR, NIS2 and global data protection laws.
How We Keep Your Data Safe:
- End-to-End Encryption – All data is encrypted in transit and at rest to prevent unauthorized access.
- IBM-Powered Security – Uses IBM’s advanced cybersecurity technologies to protect HR data from breaches or leaks.
- Role-Based Access & Two-Factor Authentication (2FA) – Ensures only authorized users can access sensitive data.
- GDPR & EU AI Act Compliance – Full transparency in data handling, AI decision-making, and employee privacy rights.
- AI Governance & Risk Monitoring – IBM Watsonx.governance continuously monitors AI-driven processes to ensure ethical and secure data management.
- Regular Security Audits & Updates – Our platform is constantly updated and tested against the latest security threats.
Why It Matters:
- Full Compliance with International Data Laws (GDPR, ISO 27001, EU AI Act, NIS2).
- Secure HR & Workforce Data – Protects candidate, employee, and company information.
- Enterprise-Grade Protection – Ensures HR teams, recruiters, and decision-makers can operate safely and confidently.
Does saavvi.hr comply with GDPR and other data privacy laws?
Yes! saavvi.hr is fully compliant with GDPR and global data privacy laws, ensuring secure, transparent, and ethical handling of HR and talent data. We prioritize data protection, AI governance, and user privacy to meet the highest legal standards.
How We Ensure Compliance:
- GDPR & EU AI Act Compliant – We follow strict data protection and AI transparency regulations required by European law.
- Data Ownership & User Control – You have full control over your data, including access, portability, and deletion rights.
- End-to-End Encryption – All data is encrypted at rest and in transit, preventing unauthorized access.
- AI Governance & Fair Hiring – Powered by IBM Watsonx.governance, ensuring explainable, bias-free AI decision-making.
- Regular Compliance Audits – Our platform undergoes frequent security assessments to meet industry standards.
- Data Minimization & Purpose Limitation – We only collect and process the necessary data for HR and recruitment purposes.
Compliance with Global Regulations:
- GDPR (General Data Protection Regulation) – Protects user privacy and ensures fair data processing in the EU.
- EU AI Act – Ensures AI-driven hiring decisions are transparent, fair, and explainable.
- ISO 27001 Standards – Follows international best practices for information security management.
Why It Matters:
- Your data stays private, secure, and legally protected.
- Employees & candidates have full control over their personal data.
- Trust in AI-powered hiring that meets ethical and legal standards.
Who owns the data stored in the system?
You do. At saavvi.hr, data ownership remains with our customers—we do not claim ownership of any data stored in our platform. We act as a secure processor of your HR, employee, and candidate data while ensuring full compliance with GDPR and global data privacy laws.
How We Handle Data Ownership & Control:
- Your Organization Retains Full Ownership – All HR, recruitment, and workforce data belongs to you.
- No Unauthorized Access – Saavvi.hr does not sell, share, or use your data for any purpose beyond providing our services.
- GDPR & AI Compliance – Employees and candidates can access, modify, or delete their data per regulatory requirements.
- Data Portability & Export Options – Easily export your data at any time, ensuring full transparency and flexibility.
- Secure Storage & Processing – All data is stored with enterprise-grade encryption and access controls to protect confidentiality.
What This Means for You:
- You maintain full control over all data stored in the system.
- You decide who has access within your organization.
- Your data is never shared or used for advertising or third-party purposes.
With saavvi.hr, your data remains yours—secure, private, and fully protected.
How does your AI make hiring decisions, and is it explainable?
saavvi.hr’s AI makes hiring decisions based on a transparent, data-driven approach, ensuring fairness, accuracy, and full explainability. Our system uses IBM Watsonx.governance to ensure AI decisions are traceable, auditable, and compliant with global regulations.
How Our AI Makes Hiring Decisions:
- Skill & Competency Matching – AI analyzes resumes, experience, certifications, and soft skills to match candidates to roles.
- Work Environment Fit – Evaluates team dynamics, leadership styles, and company culture for better retention and performance.
- Predictive Analytics – Uses past hiring success data to forecast candidate success and long-term impact.
- Bias-Free Decision Making – AI eliminates gender, age, and ethnicity bias, focusing purely on skills and qualifications.
- Real-Time Learning & Optimization – AI continuously learns from hiring outcomes to refine its recommendations over time.
Is It Explainable? Absolutely!
- Full Transparency – Hiring decisions are always traceable and justifiable, showing why a candidate was recommended.
- IBM Watsonx.governance for AI Oversight – Ensures AI fairness, compliance, and risk monitoring.
- Detailed AI Reports – Provides clear insights into matching criteria, ranking scores, and key decision factors.
- Compliance with EU AI Act & GDPR – AI decisions follow strict ethical and legal guidelines, ensuring trust and accountability.
Why This Matters:
- HR teams can review and validate AI-driven recommendations.
- Hiring managers get full visibility into decision-making criteria.
- Companies can ensure ethical, transparent, and compliant AI usage.
With saavvi.hr, AI-powered hiring is not just smart—it’s explainable, fair, and fully compliant.
Pricing & Plans
Is your platform subscription-based or pay-per-use?
Our platform is available through a monthly (MRR) or 1Y-3Y-5Y subscription model (ARR), with an additional fee per HR-admin.
Additionally, custom saavvi.hr software development is available at a pre-agreed fee per day, for extra integrations, functionallity and add-ons.
Do you offer a free trial or demo?
Yes, we offer a free trial and a demo of our platform.
You can explore the features before committing to a subscription. Let us know if you’d like to schedule a demo!
What is included in each pricing plan?
Our pricing plans are straightforward, easily upgradeable, and customizable to fit your needs.
You can start with the Lite Plan and upgrade seamlessly to Enterprise or Corporate as your needs expand.
Need something unique? We offer custom development at a per-day fee to tailor the platform just for you.
See our packages page for more details.
Are there any hidden fees?
No, there are no hidden fees. Our pricing is transparent and includes:
- Subscription Fee (Monthly or Annual)
- Per HR Admin Fee (ARR/MRR-based)
- Optional Add-Ons (e.g., extra users, higher limits)
- Custom Development (Agreed per-day fee)
Any additional costs will always be discussed upfront. Let us know if you have any specific concerns.
Getting Started
How do I sign up and start using saavvi.hr?
Getting started with saavvi.hr is simple and hassle-free! Here’s how:
- Sign Up
➡ Visit our website and choose a pricing plan (Lite, Enterprise, or Corporate).
➡ An account by will be created after we contact you for some more company specific information.
➡ We will discuss any add-ons or custom options if needed.
- Free Trial & Demo (Optional)
You can request a free trial or book a demo to explore the platform before committing.
- Onboarding & Setup
Once signed up, you’ll receive instant access to the platform. Our team provides onboarding support to help you set up the platform, users, assessments, matching and workflows.
- Start Managing HR Effortlessly
Begin adding clients, managing applicants, running assessments, and using reports!
Need help? Our support team is available to assist.
How long does it take to implement the platform?
Standard Implementation Timelines:
- Lite Plan → Instant Access (Self-serve, ready to use immediately)
- Enterprise Plan → 2 weeks (Includes user setup, integrations, and training)
- Corporate Plan → 8 weeks (Includes full customization, SSO setup, and API integrations)
Custom Development & Integrations
If you require custom features or system integrations, the timeline varies based on project scope.
Onboarding & Training Support
Our team provides step-by-step guidance to ensure a smooth transition.
We offer live training sessions and ongoing support to help your team get started efficiently.
Would you like a personalized implementation plan based on your business needs?
Can I customize the platform to fit my company’s needs?
Yes! saavvi.hr is fully customizable to fit your company’s unique HR needs.
Customization Options:
- Feature Customization – Add or modify platform features based on your workflow
- User & Access Control – Define custom roles and permissions for HR admins
- API & Integrations – Connect with existing HR tools, payroll systems, or third-party software
- Custom Workflows – Automate processes like onboarding, approvals, and compliance tracking
- Branding & UI Customization – Apply your company’s branding for a personalized experience, you can change colors, logos and more.
How It Works:
- Lite & Enterprise Plans – Customization options available on demand
- Corporate Plan – Full customization, including integrations & advanced automation
- Custom Development – Available at an agreed per-day fee for tailored solutions
Do you offer onboarding or training for new clients & users?
Yes! We provide comprehensive onboarding and training to ensure a smooth transition for your team.
What’s Included?
- Guided Onboarding – Step-by-step setup assistance for new clients
- Live Training Sessions – Interactive sessions for HR admins & key users
- Knowledge Base & Tutorials – Access to guides, FAQs, and video tutorials
- Dedicated Support – Assistance from our team during your first weeks
Support & Customer Success
What kind of customer support do you provide?
What kind of customer support do you provide?
Support Type | Lite (Small Teams) | Enterprise (Growing Businesses) | Corporate (Large Organizations) |
Email Support | ✅ Standard (24-48h response) | ✅ Priority (12-24h response) | ✅ Premium (Dedicated agent, <12h response) |
Live Chat Support | ❌ No | ✅ Yes (Business Hours) | ✅ Yes (24/7) |
Phone Support | ❌ No | ✅ Yes (Business Hours) | ✅ Yes (24/7) |
Dedicated Account Manager | ❌ No | ❌ No | ✅ Yes |
SLA (Service Level Agreement) | ❌ No | ❌ No | ✅ Yes |
Additional Support Services
- Onboarding & Training – Available for Enterprise & Corporate plan
- Technical Assistance – Help with integrations & troubleshootin
- Custom Support Packages – Available for specialized needs
Do you offer dedicated account managers?
Yes, we offer dedicated account managers as part of our Corporate Plan.
Benefits of Having a Dedicated Account Manager:
- Personalized Support – Tailored guidance for your company’s needs and goals
- Ongoing Relationship – Your account manager will understand your business and provide proactive assistance
- Custom Solutions – Help with platform customization, integrations, and new feature requests
- Priority Issue Resolution – Direct access to a dedicated contact for any support or questions
For Enterprise Plan clients, we provide priority support, but dedicated account management is available at an additional fee.
What happens if I encounter an issue with the platform?
If you encounter an issue with saavvi.hr, we have a streamlined process to ensure a fast resolution:
Step-by-Step Process for Handling Issues
- Contact Support
- Lite Plan: Reach out via email or our help center.
- Enterprise & Corporate Plans: Use live chat, phone support, or your dedicated account manager (for Corporate).
- Issue Diagnosis
- Our team will quickly assess the issue, whether it’s a technical bug, integration problem, or a feature-related question.
- If needed, we’ll escalate it to the appropriate technical expert or product team.
- Resolution Time
- Lite Plan: Typically, we aim for a 24-48 hour response time.
- Enterprise Plan: We prioritize issues with a 12-24 hour response time.
- Corporate Plan: Your issue is prioritized, with resolutions typically in under 12 hours through 24/7 support.
- Ongoing Updates
You’ll be kept in the loop throughout the process, ensuring you’re never left wondering about the status. - If custom development or complex troubleshooting is required, we’ll provide a timeline and progress updates.
- Follow-Up
After resolving the issue, we’ll follow up to ensure everything is working smoothly and answer any lingering questions.
If you’d like, we can set up a test run of our support system so you can see how we handle issues in real-time
How do I request new features or provide feedback?
We value your feedback and make it easy to request new features or share any suggestions you may have! Here’s how you can do it:
Ways to Request New Features or Provide Feedback
- Submit Feature Requests
- Lite & Enterprise Plans: Use our feedback form on the platform or contact email support to submit feature requests.
- Corporate Plan: You can directly reach out to your dedicated account manager for feature requests, and we’ll work with you on custom solutions.
- Community Forum (If Available)
- Some users may have access to a community forum where you can suggest features, vote on others’ ideas, and see what’s in the pipeline.
- Feedback Surveys
- From time to time, we send out surveys to gather user feedback and improve the platform based on your needs.
- Product Roadmap Updates
- We regularly update our users on upcoming features and changes through newsletters or in-platform notifications.
- Custom Development
- If you need specific features immediately, we can also work with you on custom development (available at an agreed per-day fee).
Response to Requests
Once we receive your request or feedback, we’ll review it and notify you of any upcoming changes, feature additions, or enhancements. We always prioritize user feedback in our roadmap planning!
Would you like to submit a request or share any feedback now?
Other
saavvi.hr is a SaaS, is it also possible to use your software on-premise?
saavvi.hr is primarily a cloud-based SaaS platform, but we also offer an on-premise deployment option for organizations that require greater control over their data and infrastructure.
Cloud vs. On-Premise: What’s the Difference?
Feature |
SaaS (Cloud-Based) |
On-Premise |
---|---|---|
Deployment |
Hosted on secure cloud servers |
Installed on your company’s servers |
Maintenance |
Managed by Saavvi.hr |
Handled by your IT team |
Security & Compliance |
Fully GDPR & AI Act compliant with enterprise-grade security |
Full control over data security and compliance policies |
Scalability |
Easily scalable with automatic updates |
Custom scaling requires IT resources |
Customization |
Standardized with flexible integrations |
Fully customizable to company needs |
Who Should Choose On-Premise?
- Organizations with strict data security or regulatory requirements.
- Companies that require customized AI models and full system control.
- Businesses with an in-house IT team to manage infrastructure and maintenance.
Who Benefits Most from SaaS?
- Businesses looking for fast deployment, automatic updates, and lower IT overhead.
- Companies that prefer a cost-effective, scalable solution without managing infrastructure.
How to Get Started with an On-Premise Solution?
For enterprises requiring an on-premise deployment, we offer custom implementation plans tailored to your organization’s needs.
Where is Saavvi located?
Saavvi.hr is headquartered in Belgium, with operations currently serving businesses across EMEA-region.
We are strategically positioned to support global HR teams, recruiters, and enterprises, providing AI-powered talent solutions that optimize workforce planning and hiring across multiple industries.
Our Main Office:
Prins Boudewijnlaan 24 C
2550 Kontich (Antwerpen)
Belgium
Global Reach & Support:
- We serve clients across EMEA-region.
- Our platform supports multi-language functionality for international hiring.
- Customer support and account management are available in English, French & Dutch.